Please tick this box to acknowledge our COVID-19 safety protocols, which have enabled our face to face Therapeutic services to continue:


• Please do not come to sessions if you, your child, or anyone in your household is feeling unwell, or displaying any symptoms. The main symptoms of Coronavirus (COVID-19) are a high temperature, a new, continuous cough and a loss or change to your sense of smell or taste

• Whilst we cannot ensure our Therapists have not been unknowingly exposed to COVID-19, sessions will be immediately cancelled should the Therapist or anyone in their household be displaying any symptoms. Isolation procedures will be followed. Please be aware it may not be possible to adhere to social distancing during certain Therapy sessions. In these cases measures to reduce transmission will be considered 

• We will be reducing our receptionist hours at The Children's Wellness Centre to reduce non-essential social contact. Please ring the allocated doorbell and your Therapist will come and let you in

• The waiting room will be temporarily closed and for the time being communal toys and books have been removed. The wearing of face coverings will continually be assessed according to guidance. Currently no children or young people need to wear one when attending their sessions, however, your Therapist will still wear a face covering for the time being

• Please arrive at the time of your appointment, not earlier, to avoid crossovers with other families. Please also be prompt in collecting your child at the end of their session, as the Therapist will need time to clean the room before the next child

• Please do not bring in any toys, or belongings from home to be used within the Therapy sessions, unless these are essential for the work. For example, if your child is particularly anxious and needs a comfort item, or the item is essential for the work, for example, a journal

• Please remind your child to wash their hands, as well as using the automatic hand sanitisers provided by The Children's Wellness Centre before and after each session. Your Therapist will also be strictly following hand washing protocols, before and between sessions

• We will be ensuring a suitable gap between clients attending for sessions, to make sure equipment and surfaces can be cleaned and to where possible limit crossovers between children and families arriving and leaving for sessions

• Protocol will be strictly adhered to by our team, whilst also ensuring that children and families feel relaxed and comfortable to attend, in a welcoming and nurturing environment

• Government Guidance will continue to be followed and our plans and protocols may change or be updated as new information is released